February 14th 2012 was not the romantic, blissful day it was meant to be for all the consumers, who ordered an edible gift basket. An assortment of fruit basket reviews indicate that Valentine’s Day was tainted for some in Boston, Massachusetts. According to the website: Edible-Arrangements.pissed consumer.com, more than a dozen consumers were burned on Valentine’s Day 2012 when edible gift basket deliveries went unfulfilled.
It turns out that an Edible Arrangements franchise, serving customers in Milton and BostonMassachusetts left an unsavory taste when almost a dozen significant others did not receive Valentine’s Day deliveries from the edible fruit basket company and the franchise neglected to notify the affected consumers of the fruit bouquet delivery mishap.
In one case a disgruntled customer was unable to contact the fruit bouquet company for more than a week. And it was on February 21st before the customer was able to register a complaint.
In one fruit basket review, the customer commented that the edible fruit basket company “should run for government because they share the same similarities as our countries leaders by
promising and not delivering.”
In another fruit bouquet complaint, a customer expressed that the fruit bouquet delivery was placed well in advance and the the fruit bouquet franchise still flubbed the order.
When one customer was tenacious after they found the corporate office phone
number, the message on the company voicemail stated: “Our Mission is to WOW you”
In the interim the dissatisfied customer was was presented with two options by a company representative: allow the fruit bouquet company to make good on the week old order or obtain a refund.
In the end, the one consolation that consumers have when a fruit bouquet order goes awry:
complain, write a fruit basket review and cancel the order with the credit card company.